Returns Center

Start with an order number Start with an email address
gift-icon Created with Sketch. Returning a Gift?

How it Works

Select the items to return

Get a refund confirmation

Send it off within 14 days of initiating return

Common Returns Questions

Marketplace Note

Returns for items purchased from our dropship marketplace must be initiated with the vendor directly. Please reach out to eshop@citizensofhumanity.com with any questions!

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 10 business days.

What items are returnable?

  • Items purchased in the last 30 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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